1. Acceptance of Terms
By accessing and using this website, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes acceptance of any changes.
2. Products and Descriptions
We strive to display our products and their specifications as accurately as possible. However, we do not warrant that:
- Product descriptions, images, or other content on our website are error-free, complete, or current
- Colors, sizes, or shapes are exactly as shown (variations may occur due to display settings)
If a product does not match its description, your sole remedy is to return it in accordance with our Shipping and Return Policy.
3. Pricing and Availability
- All prices are listed in USD unless otherwise stated.
- Prices and availability are subject to change without prior notice.
- We reserve the right to correct any pricing errors and cancel orders if such errors occur.
4. Order Acceptance and Confirmation
After you place an order, we will send you an order confirmation via email. This does not constitute acceptance of your order — it is an acknowledgment that we have received it.
We reserve the right to:
- Accept or decline your order for any reason (e.g., stock availability, payment verification, or pricing errors)
- Cancel or limit order quantities at our discretion
- Request additional verification before processing an order
5. Payment
We accept secure payment methods through trusted third-party payment gateways. By placing an order, you authorize us to charge the total amount (including applicable taxes and shipping fees) to your selected payment method.
All payment information is processed securely; we do not store full payment card details on our servers.
6. Shipping and Delivery
Please refer to our Shipping Policy for detailed information on:
- Processing times (in-stock vs. custom-made items)
- Available shipping methods (Express, Air Freight, Sea Freight)
- Packaging standards
- Delivery timelines and tracking
- Customs, duties, and taxes
We are not responsible for delays caused by customs clearance, natural disasters, or other circumstances beyond our control.
7. Returns and Refunds
Custom-made products are non-returnable unless they arrive damaged or defective.
For in-stock items, returns are accepted within 14 days of receipt, provided the products are unused, unopened, and in original packaging. Buyers are responsible for return shipping costs unless the return is due to our error.
Damaged or defective products must be reported within 48 hours of delivery with supporting photos. We will assess each case and offer a replacement, refund, or credit accordingly.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, and product designs, is the property of our company and protected by copyright and intellectual property laws.
You may not reproduce, distribute, modify, or republish any content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law:
- Our products are provided on an “as is” and “as available” basis.
- We do not guarantee that our website will be error-free, secure, or continuously available.
- We shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our products or services.
- Our total liability for any claim arising from these Terms shall not exceed the total amount paid by you for the product(s) in question.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the People’s Republic of China. Any disputes arising from these terms or your use of our website shall be submitted to the exclusive jurisdiction of the courts in Wuhan, Hubei, China.
11. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us:
- Email: Cxenog121@hotmail.com
- Phone / WhatsApp: +86 186 2772 1024
- Address: No. 29, Baoli Park Jiuli, Hongshan District, Wuhan, Hubei, China
- Working Hours: Mon – Fri, 9:00 AM – 6:00 PM (UTC+8, Beijing Time)
Effective Date: September 9, 2026