1. Information We Collect
We may collect the following types of information when you visit our website, place an order, or contact us:
- Personal Identification Information: Name, email address, phone number, company name, shipping address, and billing address.
- Order Information: Products purchased, order history, and payment details (payment processing is handled by secure third-party gateways; we do not store full payment card information).
- Technical Data: IP address, browser type, device information, and cookies to enhance your browsing experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding orders, inquiries, and support
- Improve our products, services, and website experience
- Send you promotional updates and newsletters (only with your consent)
- Comply with legal obligations and prevent fraudulent activities
3. Information Sharing
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party partners who assist in shipping, payment processing, and marketing communications (under strict confidentiality agreements).
- Legal Compliance: When required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure server hosting and encrypted data transmission (SSL/TLS)
- Restricted access to personal data within our organization
- Regular reviews of our security practices
While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access, correct, or update your personal data
- Request deletion of your personal data
- Withdraw consent at any time (where processing is based on consent)
- Object to or restrict certain types of processing
- Request a copy of your data in a structured, commonly used format
To exercise any of these rights, please contact us using the information provided below.
7. Cookies
Our website uses cookies to improve functionality and user experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect some website features.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their privacy policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Email: Cxenog121@hotmail.com
- Phone / WhatsApp: +86 186 2772 1024
- Address: No. 29, Baoli Park Jiuli, Hongshan District, Wuhan, Hubei, China
- Working Hours: Mon – Fri, 9:00 AM – 6:00 PM (UTC+8, Beijing Time)
Effective Date: September 9, 2026